Terms and Conditions
Last Updated: November 12, 2023
This website, RedefiningReflection.com, is operated by Redefining Reflection LLC ("we," "us," or "our"). By accessing and using this site, you accept and agree to abide by the terms, conditions, policies, and notices outlined here. Engaging with our website, whether by visiting or making purchases, constitutes your participation in our "Service" and indicates your consent to adhere to the following terms and conditions ("Terms of Service," "Terms"). These Terms of Service apply to all users of the site, encompassing browsers, customers, vendors, merchants, and content contributors.
Please carefully read these Terms of Service before you access or use our website. By accessing or using any portion of this site, you are indicating your agreement to be bound by these Terms of Service. If you do not agree with all the terms and conditions of this agreement, you must refrain from accessing the website or using any services provided herein. If these Terms of Service are construed as an offer, your acceptance is expressly limited to these Terms of Service
Please note that any new features or tools introduced to the website will also be subject to these Terms of Service. The most current version of these Terms of Service can be reviewed on this page at any time. We retain the right to update, modify, or replace any portion of these Terms of Service by posting updates and changes on our website. It is your responsibility to periodically check this page for updates. By continuing to access or use our website after any changes are posted, you are indicating your acceptance of those changes.
1. Website Usage
You agree to use the Website only for lawful purposes and in a way that does not infringe upon the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website.
2. Intellectual Property
All content, materials, and features on the Website, including text, images, graphics, videos, logos, and software, are the intellectual property of Redefining Reflection LLC or its licensors. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
3. User Accounts
If you create an account on the Website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. We reserve the right to suspend or terminate accounts for violations of these Terms.
4. User-Generated Content, Comments, Feedback, and Other Submissions
Users may contribute content to the Website, including comments, reviews, posts, and other submissions ("User Content"). You are solely responsible for the User Content you submit and must comply with our guidelines. We reserve the right to moderate, edit, or remove User Content at our discretion.By submitting comments, feedback, suggestions, or other content to the Website, you grant Redefining Reflection LLC a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
5. Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our Website that contains typographical errors, inaccuracies, or omissions that could relate to various aspects, such as product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We strive to provide accurate and up-to-date information, but errors, inaccuracies, and omissions may occur.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, including canceling orders if any information on the Website or in the Service is inaccurate, at any time without prior notice. This may apply even after you have submitted an order.
We undertake no obligation to update, amend, or clarify information on the Website or in the Service, including pricing information, except as required by law. Please note that no specified update or refresh date in the Service or on the Website should be taken to indicate that all information in the Service or on the Website has been modified or updated.
6. Privacy and Data Collection
Your use of the Website is also governed by our Privacy Policy, which can be accessed in our Privacy Policy. By using the Website, you consent to the collection, storage, and use of your data in accordance with our Privacy Policy.
7. Disclaimers
The content on the Website is provided for informational purposes only. We do not warrant the accuracy, completeness, or reliability of any information on the Website. Your use of the Website is at your own risk.
8. Limitation of Liability
To the fullest extent permitted by law, Redefining Reflection LLC shall not be liable for any damages, losses, or liabilities arising from your use of the Website. This includes direct, indirect, incidental, consequential, or punitive damages.
9. Indemnification
You agree to indemnify and hold Redefining Reflection LLC harmless from any claims, losses, or damages arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.
10. Events Outside Our Control
We, or any shipping and production service we use, will not be liable or responsible for any failure to deliver or delay in the production or shipping of products that is caused by an Event Outside Our Control, as defined below. An "Event Outside Our Control" means any act or event beyond our reasonable control, including but not limited to adverse weather conditions (such as snow, flood, storms), strikes or industrial action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, earthquake, subsidence, epidemic, or other natural disaster, road traffic accidents, and road closures.
11. Promotions
All promotions are applied to the value of the order, excluding shipping costs, and are subject to our general Terms and Conditions. All promotional codes must be applied by the customer prior to completing the order for the discount to be deducted. Promotions cannot be applied to previously placed orders or orders placed after the promotion’s expiration date. Unless stated, discounts cannot be combined, and only one offer can be applied to any order, including site-wide sales. In this case, the better discount will automatically be applied to the customer's order. We reserve the right to exclude certain products from promotions. Promotional codes are not transferable or redeemable for cash or credit, including gift cards. We reserve the right to amend or withdraw a promotion at any time. We shall not be liable for any financial loss arising out of the refusal, cancellation, or withdrawal of any promotion or any failure or inability of a customer to take advantage of a promotion for any reason.
12. Engagement with Our Customer Service Team
We are committed to maintaining a positive and respectful interaction with our customers and ask that you engage with us in the same manner. Our customer service team will always strive to be polite and friendly when communicating with you. We kindly request that you also communicate with us in a respectful and appropriate manner.
Abusive language and threats will not be tolerated in any communications with us, whether through email, live chat, over the phone, or on social media. It's important to note that the use of inappropriate language may result in the filtering or non-receipt of your emails or messages, as we automatically remove content that contains abusive language.
13. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
14. Contact Information
If you have any questions or concerns about these Terms, you can contact us at hello@redefiningreflection.com.