Frequently Asked Questions

Have Questions? We've Got Answers. Explore Our FAQs!

  • We offer a hassle-free return policy within 30 days of purchase. If you're not completely satisfied with your order, please reach out to our customer service team for assistance.

  • Yes, we are committed to sustainability. Our journals and planners are made from eco-friendly materials, and we strive to minimize our environmental impact throughout our supply chain.

  • Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package's status and estimated delivery date.

  • We process orders promptly, but if you need to cancel or make changes, please contact us as soon as possible. We'll do our best to accommodate your request.

  • Yes, we do offer wholesale pricing for bulk orders. Please get in touch with our wholesale team for more information and pricing details.

  • We accept major credit cards (Visa, Mastercard, American Express) and PayPal for secure and convenient transactions.

  • You can reach our friendly customer service team by emailing support@redefiningreflection.com or by filling out the contact form on our website. We typically respond within 24 hours.

  • To ensure the longevity of your journal or planner, avoid exposing it to extreme temperatures or moisture. Store it in a dry place, and handle it with care to preserve its quality.

  • Yes, our journals and planners are designed to be versatile and cater to various age groups. Whether you're a student, a professional, or simply someone seeking self-reflection, our products are perfect companions for anyone looking to embrace the art of journaling.

  • Yes, we offer discounts on bulk orders. If you're interested in purchasing a large quantity of our products, please reach out to our customer service team for more information.

  • Absolutely! We'd love to see how our products inspire your journey. Feel free to share your journaling experiences on social media and tag us @redefiningreflection to be featured!

  • While we primarily ship domestically, we may consider international shipping for special occasions or unique situations. Please contact our customer service team to discuss your specific needs.

  • You can subscribe to our newsletter to receive updates on promotions, product launches, and exclusive offers. Additionally, follow us on social media to stay connected with our latest updates and news.